Contact & FAQ

Questions, custom builds, or order support. Get in touch directly.

Best place to get answers
Discord
Show off your builds, find inspiration, get feedback, ask questions, and get support.
Join
Email
I try to reply within a day
Lead times
Up to 2 weeks
Often within one week.
Support & repairs
Get in touch
Send an email or join the Discord for support.
FAQ

Common questions

Do you ship internationally?
Yes. We ship worldwide, to check if we ship to your country and its price, use the shipping calculator in the configurator.
How does ordering and payment work?
When you place an order, you'll automatically receive a confirmation email and I'll get notified to review the build. Once reviewed, I'll send a Revolut payment link. You can pay with Revolut Pay, credit or debit card, Google Pay, Apple Pay, or by bank transfer. If anything needs changing before payment, just let me know and it can still be adjusted.
Can I order a custom layout or module combination?
Yes. Use the configurator to design your build, share the link, and send it with your order message. If you want something not currently in the configurator, join the Discord and post a feature request!
What if something goes wrong after I receive it?
Get in touch. If it's a manufacturing defect, I'll sort it out. Otherwise, you will be able to order replacements parts and should be able to fix it yourself.
Is the project open source?
Yes. SIMINPUT is fully open source. The firmware, software, enclosure CAD, and PCB files are all published. See the Open Source page for links to every repository and design file.
Can I add modules later or reconfigure the box?
Yes. Modules are designed to be swapped. If you want to replace one slot with a different module type later, that is absolutely possible!
What sims does it work with?
Anything that supports USB HID joystick input, including DCS, MSFS, X-Plane, IL-2, iRacing, Assetto Corsa, and essentially every other sim. If your sim has a controls binding screen, the box will show up there.

Still have a question? Ask on Discord or send me an email at [email protected].